ICICI Lombard launches revolutionary app ‘IL Take Care’ powered by Practo’s Trinity technology

ICICI Lombard which is a leading brand in the insurance sector launched its very own health insurance app yesterday at a special event held at The Taj Mahal Hotel. ‘IL TakeCare’ has been launched in collaboration with Practo, which is a leading healthcare platform.

Providing a complete cashless and paperless experience for the customers, it enables them to consult doctors on real time basis. This one-of-its-kind solution covers Outpatient (OPD) expenses of all its customers. The app will help in conducting prescribed tests at your nearest network diagnostics centre, including doctors who operate stand-alone clinics, or avail of home sample pick-up. Not only will it enable you to buy medicines at discounted prices at a store, you can also get them delivered at your home.


Powered by Practo’s ‘Trinity’ technology it empowers users to book a network diagnostics centre for medical tests and receive the results on the app, which automatically becomes an online repository of medical records. Prescribed tests automatically gets pushed to the app which can be ordered online and a follow up session can be scheduled.

Meeting key customer requirements in respect to their primary healthcare needs is what the app focuses on. The app allows user to access a cashless network comprising of specialized doctors therefore, addressing the key problem of customers wherein they were hitherto required to pay for OPD expenses from their own pocket. ‘IL TakeCare’ provides real-time claim authentication of expenses such as doctor consultation, medical tests, pharmacy spends etc, in a hassle-free manner.

Bringing digital revolution to the health industry, this app facilitates -time view of personal health records (PHRs) as well as benefits, billings and transactions for service providers. It comes with a one-time password (OTP) for all transactions via mobile or email and provides multiple access points for family members. The solution will be made available to customers with due consent of the regulator.


ICICI Lombard General Insurance, MD & CEO, Bhargav Dasgupta said, “At ICICI Lombard, we are focused on introducing innovative solutions that make life easy for our customers. Our ‘IL TakeCare’ app is a step forward in this direction and caters to a large and currently neglected aspect of healthcare – outpatient expenses towards consultation, diagnostics and medicines. With this unique solution, we are addressing a critical need of customers to avail affordable outpatient facilities and treatment. We are happy to partner with Practo to introduce a solution, that will allow our customers to get a cashless experience for doctor consultations at clinics.”

More details are available at www.icicilombard.com

ICICI Lombard GIC Ltd.
Seema Jadhav
Tel: +91 70459 26209

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